Some browsers do not allow pop up advertisement on web pages. If you are trying to generate the ‘Declaration Form’ and encountering this issue, please ensure that your pop-up blocker/ firewall settings permits the download from https://etax.ird.gov.tt.
The steps to verify that pop-ups are allowed are as follows:
For Google Chrome (for recent versions):
- Go to Settings
- Select Show Advanced Settings link
- Under Privacy, select Content Settings, scroll to Pop-Ups
- Either "Allow all sites to show pop-ups" is selected or choose Manage Exceptions and ensure that etax.ird.gov.tt is on the list, if not add to list.
For Internet Explorer:
- Go to Tools
- Choose Internet Options
- Select Privacy Tab
- Ensure Turn on Pop-Up Blocker is unchecked or an exception is added for etax.ird.gov.tt