FAQs

  • General Filing Questions

    Faq Type: General Filing Questions
    Question: Do I need to file a tax return?

    The following persons are required to submit tax returns:

    Companies and Unincorporated Associations whether or not their profits are exempt from Tax.

    Partnerships, Trusts, Joint Ventures. … more

  • General Filing Questions

    Faq Type: General Filing Questions
    Question: What life events can impact my taxes?

    Life events like marriage, divorce and retirement may have a significant tax impact. If the following events happend to you over the past year, you may want to reassess your tax liability.

    Birth … more

  • Income

    Faq Type: Income
    Question: Is My Pension or Annuity Payment Taxable?

    Pensions from the government and the National Insurance Board are not taxable. Income from certain annuities and retirement accounts are taxable is drawn upon before age 65. more

  • Income

    Faq Type: Income
    Question: Do I Need To Claim My Gambling Winnings and Can I Deduct My Gambling Losses?

    Winnings from games operated the National Lotteries Control Board are not subject to Income Tax. more

  • Income

    Faq Type: Income
    Question: What is Emolument Income?

    "Emoluments" are the returns arising from office or employment - usually in the form of compensation or perquisites - arising or accuring in, derived from or recieved in Trinidad & Tobago and … more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: Can I electronically file an amended return?

    Yes you can refile a return when it is correctly amended more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: What if the tax due date falls on a weekend or legal holiday?

    You should initiate your payment on the day prior to the due date. However, when the regular due date falls on a weekend or legal holiday, the payment is due the next business day immediately … more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: Do I need to send in the payment vouchers or tax returns if I make electronic payments?

    Most tax types require that you file a corresponding tax return in order to make payment. more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: How can I ensure timely payment?

    E-Services can be accessed throughout the day and alerts can be sent to you via email to prompt when payment is required. more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: When can I start making electronic payments?

    At this time BIR will not accept online payments and only payment description scripts can be printed by the user. more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: What payment alternatives are offered?

    Cash Payment

    Pay by cheque

    more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: Is electronic filing completely paperless?

    Yes, normally, e-filing is completely paperless.After you have submitted your electronic return, you should:

    Print and/or save a copy of your return;

    Keep copies of the return and other documents … more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: Can all income tax forms and schedules be filed electronically?

    Only returns and income tax payments can be filed electronically more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: Will my chances of being audited increase if I electronically file?

    No. If there are certain mistakes on your electronic return you will be notified within 24-72 hours. more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: Is electronic filing secure?

    Yes. No one sees your tax information except you, and the Board of Inland Revenue. There are no worries about mail delivery or paper shuffling or inappropriate people seeing your personal or … more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: How long does it take to prepare and transmit an electronic tax return?

    Simple returns can be prepared in approximately 20 minutes. More complicated returns can take up to 2 hours or more to prepare. Transmitting an electronic tax return usually takes a few minutes. more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: What are the costs involved in electronic filing?

    The costs will vary depending on your choice of electronic filing method. Many tax professionals prefer e-filing and encourage their clients to use it by not charging an additional fee. Other tax … more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: Why should I electronically file my tax return?

    Electronic filing offers you many benefits that you cannot get through paper filing, such as:

    Faster refunds using direct deposit

    Accuracy -- tax preparation software does calculations for you … more

  • e-TAX - Electronic Filing

    Faq Type: e-TAX - Electronic Filing
    Question: What is electronic filing?

    Electronic filing is a method of filing tax returns where the taxpayer information is transmitted to the revenue agencies electronically over the Internet, a modem, or a phone line. more

  • e-TAX - About e-TAX

    Faq Type: e-TAX - About e-TAX
    Question: What browser does e-TAX work best on, or does it not matter?

    E-Tax is available and works on most browsers including Internet Explorer and Google Chrome. more

  • e-TAX - About e-TAX

    Faq Type: e-TAX - About e-TAX
    Question: What are the benefits of using IRD's e-TAX service?

    It is a convenient method to view and update your taxes. It saves time and you are able to access information regarding the payments and queries submitted. more

  • e-TAX - About e-TAX

    Faq Type: e-TAX - About e-TAX
    Question: Is the use of e-TAX and its services compulsory?

    E-Tax is an option provided and it is not compulsory to register. more

  • e-TAX - About e-TAX

    Faq Type: e-TAX - About e-TAX
    Question: How will we be informed when more services are made available on e-TAX?

    You will be informed of this via the IRD's website (www.ird.gov.tt) or on E-tax portal. more

  • e-TAX - About e-TAX

    Faq Type: e-TAX - About e-TAX
    Question: Who can register for an e-TAX profile?

    Persons or business entities that are already registered as qualified taxpayers are encouraged to use e-services. more

  • e-TAX - About e-TAX

    Faq Type: e-TAX - About e-TAX
    Question: How to apply for a ttconnect ID and register for e-TAX logged in services?

    Visit the ttconnect website and complete the online registration form. For ease of reference, the direct link to the ttconnect ID Registration page is as follows: https://www.ttconnect.gov.tt/itim_ … more

  • e-TAX - About e-TAX

    Faq Type: e-TAX - About e-TAX
    Question: How do I register for logged in services?

    To access E-Tax logged in services you must first apply for a ttconnect ID and show proof of your BIR number or a company’s BIR number for which you are a director. more

  • e-TAX - About e-TAX

    Faq Type: e-TAX - About e-TAX
    Question: What services are currently available on e-TAX?

    E-Tax offers logged on and non-logged on services.The following services are available as a logged in service on E-Tax:

    View Profile

    Request a Payment Plan

    Create/Maintain Tax Account

    Request … more

  • e-TAX - About e-TAX

    Faq Type: e-TAX - About e-TAX
    Question: How do I access e-TAX?

    Go to etax.ird.gov.tt more

  • e-TAX - About e-TAX

    Faq Type: e-TAX - About e-TAX
    Question: Why is IRD launching e-TAX?

    E-Tax is a convenient step toward ensuring that taxpayers receive the desired information at the easiest and timely way possible thereby fulfilling tax obligations in an effective manner. more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: I no longer want to access my accounts in e-TAX. How do I cancel my access?

    After logging into E-Services, select the “my profile” link to open your E-Services user profile. On this profile page, use the "Active" button. If you change your mind later and decide … more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: In case the user desires to convey something by way of separate note which may be essential, is a separate space provided.

    Users may leave notices at any time in their profile under the Notices tab. more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: I'm having difficulties using e-TAX. Who can I contact for help?

    If possible use the Contact Us function on the Website. If not, call IRD for assistance. more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: Due to computer problems my transactions did not go through making my return late. Can I request a Penalty Waiver On-Line?

    No. A taxpayer can download a Penalty Waiver request form from our IRD Website. He must complete the form and mail it to the IRD Office. more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: If I am having computer problems, can I file and pay my taxes with a paper form?

    Yes, You can file your return manually; however, if you are mandated to file Electronic payments you must contact IRD to arrange for other alternatives to avoid any penalty. more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: I have locked myself out of the system by typing in my password incorrectly too many times.

    You will be required to call the IRD Head office and someone will reset the password. The number is 800-TAXX. more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: I forgot my password can you help me?

    A Taxpayer can select a security question that he will need to save and provide an answer when he is prompted. more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: How long would processing of returns take online?

    The processing of the return can vary depending on the number return batches and if all the relevant information is provided. more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: In case issues arise, can I add contacts to my account through which I can be reached?

    A call center will be established so that queries can be resolved when using E-Services. more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: I have forgotten my e-Tax username/password, what do I do?

    A Taxpayer can select a security question that he will need to save and provide an answer when he is prompted. If he /she forgot the answer he will be required to call IRD at 800-TAXX to reset his … more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: If I have read through the FAQs but I still have concerns, is there a number I can call for assistance?

    You can call the IRD office at 800-TAXX or our call center for advice. more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: My address has changed, and I have not received my refund which was issued. What should I do?

    You should contact the BIR (800-TAXX) as soon as possible. more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: What information is required in case I have to receive a refund?

    You will be informed as to when your refund will be ready for collection via email or telephone. You will be required to produce valid identification (ID card, Passport, and Driving Permit) upon … more

  • e-TAX - Refunds

    Faq Type: e-TAX - Refunds
    Question: Is it possible to receive refund through a foreign bank account?

    Due to international banking restrictions it is not possible for refunds through foreign bank account. more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: Do I have to pay for this service?

    No. This is FREE service offered by the Inland Revenue Division. more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: What is Return Mail Subscription Service?

    This is a new subscription service offered by the Inland Revenue Division (IRD). Electing to subscribe to this service means that IRD will send your VAT and PAYE returns via email instead of through … more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: Who can use this service?

    Taxpayers who are not currently enrolled with e-Tax and would like to receive a copy of their VAT and/or PAYE returns electronically. more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: How do I apply for this service?

    You can apply for this service two (2) ways:

    Click on the Receive VAT & PAYE Returns via Email link on e-Tax.

    Apply in person by visiting any one of IRD’s Regional Offices (Port of … more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: What do I need to apply for this service?

    If you are using e-Tax follow the steps below:

    Click on Receive VAT & PAYE Returns via Email link on e-Tax

    Enter details requested

    Attach request letter listing the names, email addresses … more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: How do I know that my subscription request has been approved?

    You will receive an email confirming that you have been registered for the subscription service.

    Note: If you submit your subscription request via e-Tax, you will receive a reference number … more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: How long will it take for confirmation of my request?

    The confirmation for this service will take place within three (3) business days. If you have not received a response from IRD within this time, please check your spam folder. You may also contact … more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: Do I need a ttconnect ID to register for this service?

    No. A ttconnect ID is not required for this service. If you have a ttConnect ID and are enrolled for the e-Tax service, login at https://etax.ird.gov.tt to access your accounts and to submit your … more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: Who should receive the emails with the returns links?

    This is up to you. You can forward the email to others as required. For example, you can forward to your accountant or return preparer, if needed. more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: Can I add or remove persons who receive the email links?

    Yes. Existing names can be deleted or new ones added by completing the request online or visiting any of IRD’s Regional Offices. more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: If I have subscribed for this service will paper returns be still mailed to me?

    No. When you register for this service you will not receive VAT and PAYE returns in the mail. more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: Which returns can I receive via email?

    Only the VAT and PAYE returns can be received via email at this time. more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: Will I have to request this monthly?

    No. Once registered, all future VAT and PAYE returns will be automatically emailed to subscribers at least one month before they are due. more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: When will I receive my returns via email?

    PAYE returns are generated (3 monthly returns at a time) on the 1st business day of the following months:

    January – returns for January, February, March

    April – returns for April, May, … more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: If I am registered to receive the returns of multiple companies, will I get a separate email for each company?

    No. You will receive only one (1) email, listing each company and the respective returns to which you have been registered to receive. more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: Can I request returns from previous periods?

    No, once you have subscribed, you will receive emails with the links for returns batched in the next cycle. more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: Is this service for companies only?

    No. Any taxpayer with a VAT and/or a PAYE account can apply for this service. more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: I have not received my returns via email. What should I do?

    If you have not received the subscription confirmation email or the return email, first check your spam or junk mail folder. If you have not done so already, add the donoreply@ird.gov.tt email to … more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: Can these returns be presently prepared and submitted online?

    No. The form is not fillable at this time and cannot be submitted online unless you are using e-Tax. more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: Are there printing guidelines?

    Yes. The guidelines are as follows:

    Use 20lb-24lb, Letter size (8 ½” x 11”) paper.

    Please do not make any adjustments to the return before printing.

    more

  • VAT, PAYE Return Mail Subscription Service

    Faq Type: VAT, PAYE Return Mail Subscription Service
    Question: Can I submit the completed return via email?

    No. IRD does not accept emailed tax returns at this time. You must print, complete and sign your return before filing with either the Cashiers’ Unit at the time of payment or at any Regional … more